Frequently Asked Questions

Yes.  You will receive the item(s) as pictured.  If an error occurs during the order fulfilment process, please contact us immediately for a resolution.

 Your sales receipt will be sent to the email address on file.

RETURNS

Returns on items eligible for returns are accepted within 7 days of receipt for EXCHANGE only.  Items must be in new, unworn condition with tags attached, in the state you received them. We reserve the right to refuse worn or damaged merchandise.

Please note that we do not accept returns on final sale merchandise or products that are specified as non-returnable in its description. 

For questions or more information about our return policy, please email returns@1OAKScrubs.com

To return an item follow the directions below:

  1. abc…..
  2. abc…..
  3. abc……

We can not guarantee that we’ll be able to restock any items indicated as “out of stock”.  Please check back regularly for new inventory and/or email us with questions about product availability/

We ship to all 50 U.S. states, Standard shipping rates apply, unless otherwise specified.

Stripe, a certified and accredited payment merchant, maintains and processes all credit card and payment information. It’s been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry.  

1OAKS does not have access to your card number.  Please be assured your credit card information is not stored in our database.

 For more information, please visit https://stripe.com/help/security.